Frequently Asked Questions

If my chosen piece of glass is out of stock, when can I expect delivery?

Should we have sold out of the piece you have ordered, please allow up to two weeks for it to be created for you.

We will keep you informed at every stage of its making

Can pieces be personalised for individuals?

There are some pieces notably "James/Luna finds a fairy" which can be customised to the name of your choice.

Do we undertake commission pieces?

Yes we do. We are always delighted to create custom pieces for our customers. Please send an email in the first instance with your requirements and contact details so we can talk to you in more detail.